Transforming Patient Access with Expertise and Technology
Where Advanced Technology Meets Intelligent Patient Engagement
At Occam Health Services, we believe healthcare is fundamentally about people. As systems grow more complex, patients deserve simple, effective pathways to the treatments they need. Inspired by Occam's Razor—the idea that the simplest solution is often the best—we cut through healthcare complexity to deliver streamlined access and better outcomes. Our journey began with a vision to transform patient support through the perfect blend of innovative technology and human expertise. That vision led to Cloud Script™, our purpose-built platform designed to work seamlessly with a team of industry veterans who understand the human side of healthcare.
What makes us unique is our commitment to going beyond standard hub services. We don't just process prescriptions – we analyze patient journeys, anticipate barriers, and proactively create personalized pathways to treatment. Our proprietary technology accelerates access while our experienced team ensures no patient falls through the cracks.
From biopharmaceuticals and specialty medications to medical devices, digital therapeutics, and prescription medicinal foods, we've successfully expanded our approach across multiple therapeutic areas, always maintaining our core commitment: simplifying healthcare complexities through innovation, personalized support, and seamless coordination to improve patient outcomes.
Our Values Are Simple
We are guided by intention and focused on our mission.
We explore and adapt quickly to meet evolving patients, clients, and business needs.
We foster trust and encourage accountability and collaboration over division. Empowered as we move forward together.
We do the right thing, even when no one is watching.
We always respect the needs of others.
We challenge conventional thinking, embrace individuality, and leverage unique and diverse perspectives.
We do what we say we will do.
The Philosophy Behind the Razor
Occam Health Service’s name was inspired by the philosophical principle of Occam’s Razor, emphasizing the solving of problems with simple and logical solutions rather than complex ones. For more than a decade, Occam Health has operationalized patient support programs guided by this principle, providing straightforward and effective patient services. Our patient-first, and technology-forward solutions emphasizes the importance of patient-centric care where the needs and preference of patients are prioritized. While no two patient support programs are designed exactly the same, our methodology promotes timely, efficient, and compassionate delivery of services.
Why Simple, Thoughtful Design Drives Better Patient Outcomes
At Occam Health, every patient matters.
Our Leadership Team
Led by industry veterans with decades of experience on both the manufacturer and vendor sides of healthcare, our leadership team has built Occam to be the partner that pharmaceutical companies trust and patients rely on. We're proud to have helped countless patients access life-changing treatments while providing our clients with the insights and efficiencies they need to succeed in today's complex healthcare landscape.
Stephanie brings over 15 years of leadership experience in patient access/support programs, customer success strategy, and technology solutions. Before joining Occam, she served as SVP Operations for a Patient Access Provider, building over 50 custom Patient Access Programs supporting more than 75 innovative medical devices and technologies. She was integral to the sale of the business to a Private Equity firm in 2021 and led the organization as interim CEO through the post-acquisition transition.
Stephen King
President & CEO
Stephanie Dumont
VP, Client Experience & Patient Solutions
Greg Lahens
VP, Engineering & Technology
Lynne Sager
VP, Business Excellence & Growth Strategy
Michael Bush
VP, Business Solutions
Eugene 'Gene' Sackett
VP, Human Resources & Facilities
Greg contributes more than 20 years of leadership experience in hub services and patient support, specializing in building scalable technical platforms. Previously Chief Technology Officer at RxAnte and CareMetx, Greg was a founding member of CareMetx, where he built their purpose-driven technology platform. He also managed TheraCom's IT organization, designing one of the industry's first combined Patient Services and Specialty Pharmacy dispensing platforms, and guided the organization through acquisitions by AdvancePCS, Caremark,
and CVS. Greg holds a Bachelor of Arts in Computer Science from SUNY Albany.
Stephen brings over 25 years of pharmaceutical and biotech industry experience, having held senior leadership positions at GSK, Pfizer, Alkermes, and Aegerion. Previously as Global Vice President at Covance, he led Market Access & Phase IV Solutions and Medical Device & Diagnostics business units. Stephen's unique perspective comes from both manufacturer and vendor experience, enabling him to drive Occam's commitment to client centricity, patient focus, and technology-forward solutions. He remains accessible to all clients while guiding the company's strategic vision.
Lynne offers more than 20 years of organizational leadership in patient support and global contact center delivery. Prior to joining Occam, she served as Vice President of Fortrea Patient Access, overseeing strategic planning and operational delivery for contact center and field reimbursement businesses. She previously led a global team of over 1,800 employees and managed more than $200M in revenue at LabCorp. Her therapeutic expertise spans oncology, neurology, immunology, infectious disease, and rare disease. Lynne holds a Master of Science in Rehabilitation Counseling from SUNY Albany.
Michael has spent 25 years transforming specialty pharmacies, home infusion organizations, and pharmaceutical services companies. As former VP Operations of AmerisourceBergen's Specialty Group, he oversaw the start-up of US Bioservices and the turnaround of ICS. His leadership philosophy centers on open, honest communication to build high-performing organizations committed to client excellence. Michael brings a valuable blend of operational and technical expertise to Occam. He holds an MBA from the University of South Carolina and is fluently bilingual in English and Spanish.
Gene has more than 22 years of executive leadership in pharmaceuticals and biotech, with expertise in scaling HR functions for private and publicly traded companies. At Occam, he builds and develops human resource processes and solutions for the growing organization. Previously, as Vice President of Human Resources, Facilities, and IT at Aeglea Biotherapeutics, he helped scale the company to become a fully integrated biotech organization. Gene's experience includes executive roles at NewLink Genetics, Iroko Pharmaceuticals, Cephalon, and Wyeth. He holds
a Bachelor of Science in Finance from Ithaca College.
I’ve been a part of many partnerships, but I have never experienced a partner relationship like this before!
Head of Patient Services
Leading Pharmaceutical Manufacturer
